Terms of Service

Effective Date: June 24, 2026  |  Last Updated: June 24, 2026

1. Acceptance of Terms

Welcome to Chuys ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Chuys, governing your access to and use of the website located at chuysmexfood.rest (the "Website"), as well as any related services, features, content, and functionality offered by us (collectively, the "Services").

By visiting our Website, placing an order, creating an account, subscribing to our communications, or otherwise interacting with our Services in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference. Your continued use of the Services constitutes your ongoing acceptance of these Terms as they may be amended from time to time.

If you are using our Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" and "your" shall refer to such entity. If you do not have such authority, or if you do not agree with these Terms, you must not access or use our Services.

You must be at least eighteen (18) years of age to use our Services. By accessing or using the Services, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you are not permitted to use or access our Services under any circumstances.

2. Description of Services

Chuys is a food service business operating in the United States. Our Services include, but are not limited to, the following:

• Online Menu Browsing: Users may browse our current food and beverage menu offerings through our Website.
• Online Ordering: Users may place food and beverage orders through our Website for pickup or delivery, where such options are available.
• Reservations: Users may request table reservations or make inquiries about dining availability at our establishment.
• Catering Inquiries: Users may submit requests for catering services for private or corporate events.
• Promotional Communications: Users may subscribe to receive newsletters, special offers, discount coupons, and promotional materials via email or other communication channels.
• Customer Support: Users may contact our customer service team for assistance with orders, dietary inquiries, complaints, and general questions.
• Loyalty and Rewards Programs: Where available, users may participate in loyalty programs to earn points and redeem rewards.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, and without liability to you. We may also impose limits on certain features and Services or restrict your access to all or part of the Services without notice or liability. We do not guarantee the continuous, uninterrupted availability of any Service.

Menu items, pricing, availability, and hours of operation are subject to change without prior notice. Not all menu items or services may be available in all locations or at all times. We make reasonable efforts to keep our Website up to date, but we do not guarantee the accuracy, completeness, or timeliness of any information published on the Website.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the security and confidentiality of your account credentials, including your username and password.
• Promptly notify us of any unauthorized use of your account or any other security breach at [email protected].
• Use the Services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable local, state, and federal laws and regulations, including those of the United States.
• Respect the intellectual property rights of Chuys and third parties.
• Treat our staff, representatives, and other users with respect and courtesy at all times.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities while using our Services:

• Using the Services for any fraudulent, deceptive, or misleading purpose, including submitting false orders or providing false contact information.
• Attempting to gain unauthorized access to any portion or feature of the Services, or any other systems or networks connected to the Services, whether through hacking, password mining, or any other illegitimate means.
• Transmitting any viruses, malware, spyware, or any other malicious code or software that may damage, interfere with, or disrupt the functioning of the Services.
• Engaging in any form of automated data collection, scraping, crawling, or harvesting of information from our Website without our express written consent.
• Using bots, scripts, or other automated tools to interact with our Services in any manner.
• Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software underlying our Services.
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity.
• Posting, uploading, or transmitting any content that is unlawful, defamatory, obscene, offensive, harassing, threatening, or otherwise objectionable.
• Interfering with or disrupting the integrity or performance of the Services or any data contained therein.
• Using the Services for any commercial solicitation without our prior written consent.
• Engaging in any activity that violates the rights of any third party, including intellectual property rights, privacy rights, or contractual rights.
• Circumventing or disabling any security features, digital rights management tools, or other technical measures that protect our Services.
• Collecting or storing personal information about other users without their express consent.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including without limitation, reporting such activity to law enforcement authorities.

4. Intellectual Property Rights

All content, materials, and intellectual property available through our Website and Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, and software, are the exclusive property of Chuys or its content suppliers and are protected by applicable United States and international intellectual property laws, including the Copyright Act of 1976 (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and related state and federal statutes.

The Chuys name, logo, and all related marks, designs, graphics, and taglines are registered or unregistered trademarks and service marks of Chuys. You are strictly prohibited from using any of our trademarks without our prior written consent. Nothing contained on our Website should be construed as granting, by implication or otherwise, any license or right to use any trademark without our written permission.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Services solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify, reproduce, distribute, or create derivative works based on any content from our Website;
• Use any content for commercial purposes without our express written consent;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices;
• Frame or mirror any portion of our Website on any other server or wireless or internet-based device.

Any unauthorized use of our intellectual property may result in civil and/or criminal penalties under applicable law. We aggressively protect our intellectual property rights and will pursue all available legal remedies in the event of infringement.

If you submit any feedback, suggestions, comments, or ideas to us ("Feedback"), you hereby grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit such Feedback for any purpose without compensation to you.

5. Payment Terms

Where our Services include the ability to purchase food, beverages, or related products, the following payment terms apply:

5.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, delivery fees, service charges, or gratuities unless expressly stated. We reserve the right to correct pricing errors at any time, even after an order has been placed.

5.2 Payment Methods

We accept major credit and debit cards, as well as any other payment methods expressly listed on our Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the full amount of your order.

5.3 Order Confirmation

An order placed through our Website constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when we send you a written confirmation via email or through the Website.

5.4 Refunds and Cancellations

Refund and cancellation policies may vary depending on the nature of your order. Please contact us at [email protected] as soon as possible if you need to modify or cancel an order. We are not obligated to provide refunds for orders that have already been prepared or dispatched. Any refunds granted are at our sole discretion and will be processed to the original payment method.

5.5 Taxes

You are responsible for paying all applicable federal, state, and local taxes associated with your purchase. Sales tax will be calculated and applied at checkout in accordance with applicable law.

6. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, INFORMATION, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

CHUYS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES.

We do not warrant or represent that:

• Our Website will be continuously available or free from technical errors;
• Defects in the Website will be corrected;
• The server making the Website available is free of viruses or other harmful components;
• Any information on the Website is accurate, complete, or up-to-date at any given time.

Nutritional information, allergen details, and ingredient lists provided on our Website are offered for informational purposes only and may not account for variations in preparation methods, regional differences, or substitutions. We strongly encourage customers with dietary restrictions, food allergies, or other health concerns to contact us directly before placing an order. We cannot guarantee that any item is free from allergens.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE LAWS OF THE UNITED STATES, IN NO EVENT SHALL CHUYS, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE;
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE TRANSMITTED THROUGH THE SERVICES BY ANY THIRD PARTY;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF USING ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES.

THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF CHUYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO CHUYS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above exclusions and limitations shall apply to the fullest extent permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Chuys, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Services in a manner not authorized by these Terms;
• Your violation of any applicable federal, state, or local law, regulation, or rule;
• Your infringement or misappropriation of any intellectual property rights of any third party;
• Your violation of any third party's rights, including but not limited to privacy rights and contractual rights;
• Any content you submit, post, or transmit through our Services;
• Any fraud, willful misconduct, or gross negligence by you.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses. You agree not to settle any such matter without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Chuys operates, without regard to any conflict of law principles that would require or permit the application of the laws of any other jurisdiction.

Any legal action or proceeding arising under or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the federal and state courts located in the United States. You hereby irrevocably consent to the personal jurisdiction and venue in such courts and waive any objection to the laying of venue of any such proceeding in such courts.

Nothing in these Terms shall be deemed to exclude or limit your rights as a consumer under applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive trade practices in or affecting commerce. Where applicable, the Consumer Review Fairness Act, the Magnuson-Moss Warranty Act, and other federal consumer protection statutes may also apply.

For users located in the State of California, additional rights may apply under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California's Unfair Competition Law (Cal. Bus. & Prof. Code § 17200 et seq.), and other California consumer protection statutes. California residents are encouraged to review our Privacy Policy for details regarding their specific rights.

10. Dispute Resolution

10.1 Informal Resolution

We encourage you to contact us first with any disputes or concerns before pursuing formal legal remedies. Most issues can be resolved quickly and efficiently through direct communication. Please reach out to us at [email protected] and give us a reasonable opportunity to address your concern before initiating any formal dispute resolution process. We will endeavor to respond to your inquiry within thirty (30) days.

10.2 Binding Arbitration

If a dispute cannot be resolved through informal negotiation, you and Chuys agree that any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or the use of the Services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, except as otherwise provided herein. The arbitration shall take place in the United States, and the arbitration proceedings shall be conducted in the English language.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall have authority to award any remedy that would otherwise be available in court. You and Chuys each waive the right to a trial by jury and to participate in a class action lawsuit or class-wide arbitration.

10.3 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CHUYS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Chuys agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Small claims court actions that qualify under applicable rules may also be pursued outside of arbitration.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by Chuys. These links are provided solely for your convenience and informational purposes. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.

The inclusion of any link on our Website does not imply our endorsement of the linked website or service. We strongly encourage you to review the terms and privacy policies of any third-party websites you visit. Your interactions with third-party websites are governed by their respective terms and policies, and we disclaim all liability in connection therewith.

We may also use third-party payment processors, delivery platforms, or other service providers to facilitate certain aspects of our Services. Your use of such third-party services is subject to their respective terms of service and privacy policies, and we are not responsible for any acts or omissions of such third parties.

12. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in accordance with applicable law, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and, where applicable, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

By using our Services, you consent to our collection and use of your personal information as described in our Privacy Policy. If you do not agree with our Privacy Policy, you must not use our Services.

13. Term and Termination

13.1 Term

These Terms shall remain in full force and effect for as long as you continue to use our Services, unless earlier terminated in accordance with the provisions herein.

13.2 Termination by You

You may terminate your relationship with us at any time by discontinuing your use of the Services and, if applicable, deleting your account by contacting us at [email protected]. Please note that termination does not relieve you of any obligations incurred prior to termination, including any outstanding payment obligations.

13.3 Termination by Chuys

We reserve the right, at our sole discretion and without prior notice or liability, to suspend or terminate your access to all or any part of our Services for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Your engagement in any prohibited activities as described in Section 3;
• Your conduct that we reasonably believe may expose us or others to legal liability;
• Requests by law enforcement or government authorities;
• Discontinuation of the Services or any portion thereof.

13.4 Effect of Termination

Upon termination of your access to the Services, your right to use the Services shall immediately cease. The following provisions shall survive termination: Sections 4 (Intellectual Property), 6 (Disclaimers), 7 (Limitation of Liability), 8 (Indemnification), 9 (Governing Law), 10 (Dispute Resolution), 13.4 (Effect of Termination), and 16 (General Provisions). Termination shall not affect any rights or obligations that have accrued prior to the date of termination.

14. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time, in our sole discretion. When we make material changes to these Terms, we will notify you by:

• Posting the revised Terms on our Website at chuysmexfood.rest with an updated "Last Updated" date;
• Sending an email notification to the address associated with your account, if applicable;
• Displaying a prominent notice on our Website homepage.

Your continued use of our Services after the effective date of any such changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must immediately discontinue your use of the Services. We encourage you to review these Terms periodically to stay informed of any updates or changes.

We may also, in the future, offer new services, features, or functionalities through the Website, which shall be subject to these Terms and any additional terms we may communicate to you at that time.

15. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or contrary to applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included.

The parties agree that a court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect.

16. General Provisions

16.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference herein, constitute the entire agreement between you and Chuys with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

16.2 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any provision of these Terms shall only be effective if made in writing and signed by an authorized representative of Chuys. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or any other provision.

16.3 Assignment

You may not assign or transfer any rights or obligations under these Terms, in whole or in part, without our prior written consent. Any attempted assignment or transfer without such consent shall be null and void. Chuys may freely assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

16.4 Force Majeure

We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, governmental actions, war, terrorism, labor disputes, power outages, or internet service disruptions. In such events, our obligations under these Terms shall be suspended for the duration of the force majeure event.

16.5 Headings

The section headings used in these Terms are for convenience and reference purposes only and shall not affect the interpretation of any provision of these Terms.

16.6 Language

These Terms of Service are written in the English language. Any translations provided are for convenience only, and in the event of any conflict between the English version and any translation, the English version shall prevail.

16.7 Electronic Communications

By using our Services, you consent to receiving electronic communications from us, including emails, notifications, and other messages. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

17. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service or our Services, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries promptly and professionally.